kotlovartex1. Controller and contact
VIZANTI ROSTYSLAV, operating Kotlovartex, is responsible for personal data processed for this website and its customer service. Address: Ezera iela 9, Madona, Madona pilsēta, Madonas novads, LV-4801, Latvia. Email: RoseBrandl74@hotmail.com. Phone: +37128872258.
2. Information we use
If you contact us, we receive the information you send, such as your name, email address, order reference, and message. When you buy a guide, the payment provider may make order details and payment status available to us. We do not receive your full payment card number or security code through this website. Hosting infrastructure may log IP addresses, requested pages, timestamps, and browser information for operation and security.
3. Why we use it
We use order and contact data to respond to questions, fulfil purchases, and resolve delivery issues, based on contract performance or steps requested before a contract. We retain records where needed for legal accounting obligations. We process necessary security logs on the basis of our legitimate interest in operating and protecting the website. Optional marketing, if introduced, would require an appropriate separate basis; a support message does not subscribe you to a mailing list.
4. Cookies and local storage
The supplied website does not set analytics, advertising, or tracking cookies and does not use browser storage for profiling. External checkout providers operate separate websites with their own cookie and privacy notices. Your browser may cache static files as part of normal browsing.
5. Service providers and international transfers
Hosting, email, and payment providers process information needed to supply their services. Payment providers may also act as independent controllers. We do not sell personal data. Where a service involves a transfer outside the EEA, applicable data protection safeguards must be used, such as an adequacy decision or standard contractual clauses. Contact us for information about the providers and safeguards relevant to your order.
6. Retention
We keep customer correspondence for as long as needed to resolve the request and related issues. Transaction records are retained for the period required by applicable accounting law. Operational logs are kept only for the security and operational purpose for which they are collected. Data no longer needed is deleted or anonymised, subject to legal retention obligations.
7. Your rights
Subject to the applicable conditions, you may request access, correction, deletion, restriction, or portability of your data, and object to processing based on legitimate interests. You may withdraw consent at any time where processing relies on it. Send requests to our email address; we may need proportionate information to verify identity. You may lodge a complaint with the Latvian Data State Inspectorate or your local supervisory authority.
8. Security and policy changes
We limit access to order and support information to what is needed for those purposes. Please never send passwords or full card details by email. We update this notice when our processing changes and publish the revision date on this page.